All members and visitors to St Ann’s Tennis need a pin code to gain access to the courts using our electronic gates.

How does pin code access work?
It’s pretty simple. Once you have booked your court on ClubSpark you will receive your booking confirmation. Your booking confirmation will include a four digit PIN number which you can then enter into the keypad at the gate. Your PIN will be unique to you, and you can use the same code every time you make a booking. The PIN will be active five minutes before the booked session, throughout the booked session and then until five minutes after the booked session has ended.

What do I do if my PIN doesn’t work?
Firstly, please check that your booking is correct – the right gate, the right time and the right day – and that you have entered the number correctly. Then check you are within the timeframe that the PIN is active (5 minutes before and 5 minutes after). If there is still a problem contact the club. This system has worked successfully at Hove, Dyke and Queens Parks tennis facilities, plus thousands of other courts around the country.

What about club sessions, and other group sessions?
The pass code for St Ann’s club sessions and Parks League events will be shared in due course, and then will remain the same for all sessions. Other groups will have their own numbers which will be shared by the coach/group leader. Club sessions and Parks League will each have their own number, and coaches will have their own codes for the hours they’ve booked.

St Ann’s Tennis says: “The pin code system may sound fiddly but the experience of other clubs is that the system works amazingly well, with very few problems. It is a tried and test formula, which is good for members and visitors.”